Contact
Contact us by email
We normally reply within 2–3 business days. The following details help us investigate faster.
- Device and OS (for example, iPad 10th generation / iPadOS 18)
- App version
- Which screen it happened on and what you were doing
- A screenshot, if possible
Help for common situations
| Situation | What to do |
|---|---|
| Progress will not restore or sync | Update the app, move to a stable connection, close it once and open it again. If it still fails, do not overwrite the last known-good device; contact support. |
| Delete an account | Email accounts can be permanently deleted from the web dashboard after confirmation. Sign in with Apple accounts are deleted from the iPhone/iPad app. |
| Keep a copy of my data | Download a plain-JSON backup from Data in the parent dashboard. |
| Request a feature | Tell us by email about a learning game, fish or part of the app that could be easier to use. |
Operator information
| App | Mind Craft Fish |
|---|---|
| Operator | Houjun |
| Contact | support@houjun.dev |
| Official website | houjun.dev/mcf |
Credits & licences
- Kanji glyph and stroke-order data uses KanjiVG (© Ulrich Apel, CC BY-SA).
- Open-source software licences are available under About this app inside the app.
- Apple, App Store and Sign in with Apple are trademarks of Apple Inc.